Client Care
Returns
Fine jewelry purchases require careful confirmation. Return and adjustment options depend on the piece type, condition, customization, and order status.
Ready pieces
Return eligibility for ready pieces is reviewed case by case and may depend on condition, timing, packaging, and whether the item has been worn.
Custom and resized pieces
Made-to-order, engraved, resized, or customized items are usually final sale once production or alteration has begun.
Contact quickly
If something is incorrect or damaged on arrival, contact Maris Jewelry as soon as possible with photos and order details so we can review the case.